Below are the instructions for recovering your password with the SADP tool for Windows.

Step 1:

Exporting the "export" file. We need this file to recover your password. You can email this to support@alarmsysteemexpert.nl. We will send you back an "import" file. Continue to step 2.




Step 2:

Importing the "import" file. This file has been created by HikVision for you to reset your password.